A Brand Driving the Automotive Sector Forward
DTMAC is a leading company in the operation, management, and development of dealerships and vehicle commercialization—new, pre-owned, and used.
Backed by Distribuidores Toyota México, A.C., DTMAC has become a key player in Mexico’s automotive sector, recognized for its commitment to operational excellence, customer service, and innovation through technology.
Its forward-thinking approach allows it to adapt quickly to market trends while sustaining long-term growth.
Diagnosing an Opportunity
Before partnering with The Ksquare Group, DTMAC faced significant challenges related to past implementations of Salesforce that fell short of expectations. Previous providers lacked specialized knowledge, offering generic solutions that failed to address DTMAC’s real operational needs.
“It had been very complicated with previous providers who didn’t give us the right service. When we started working with you, it was practically magic.”
— Luis Cruz López, Operations Manager, DTMAC
Their key need was a platform that could formalize and automate critical business rules—commercial, operational, and risk-related—within Salesforce, ensuring consistency, security, and easy scalability across the organization.
Solutions That Understand the Business
From the beginning, We recognized that this wasn’t just a technical project—it was a strategic opportunity. We saw the opportunity to implement more than just a platform but rather a tool for continuous growth, we proposed a scalable solution built on a personalized roadmap that addressed both immediate needs and long-term growth goals.
Our approach included:
- In-depth technical and operational assessment
- Custom configuration of business rules within Salesforce
- Deployment of Salesforce-certified professionals from day one
- Ongoing strategic and technical consulting
- A long-term technology roadmap aligned to DTMAC’s evolution
We didn’t just implement Salesforce—we turned it into a business enabler. By aligning technical tools with DTMAC’s business logic, we ensured that the system worked for the business, not the other way around.
From Solution to Evolution
The results were noticeable from the start. Critical processes became faster, more reliable, and easier to manage. Business rules were securely embedded in Salesforce, reducing the need for constant oversight and increasing operational efficiency. The organization gained greater visibility, control, and agility.
Beyond the technical success, what truly made a difference was the partnership built on trust, transparency, and a shared vision. DTMAC now operates with a reliable and scalable platform, supported by a team that not only understands the technology—but also understands their business.
At The Ksquare Group, we’re proud to be their strategic ally, helping them move from solving problems to seizing new opportunities.
